ONLINE BANKING AND BILL PAY

I received a bill payment email from an unknown address. Is it EECU?
If you receive an email from pm.escalation@fisglobal.com, it is because your Bill Pay payment has been returned to EECU.  The email will include the payee n...
Tue, 7 Mar, 2023 at 12:58 PM
I'm not receiving a passcode by phone/text. What do I need to do?
The call will come from 800-538-3328.  Text messages are sent from short code 454545. Please make sure your phone or phone servicer is not blocking EECU. If...
Tue, 7 Mar, 2023 at 1:02 PM
I'm searching for a check online but the system cannot locate it. What should I do?
Images of checks are available through Online Access for 11 months from the date they were negotiated. For assistance with obtaining a copy of a check, plea...
Tue, 7 Mar, 2023 at 1:05 PM
Is it possible to transfer money from my account at EECU to another financial institution using the cross account transfer feature?
The Cross Account Transfer feature through Online Access is for making internal transfers from one EECU account to another EECU account. If you would like t...
Tue, 7 Mar, 2023 at 1:07 PM
Is it safe to view my eStatement online?
Yes. You are viewing your eStatement through our secure Online Access Home Banking site. Your account is further protected from unauthorized use by a userna...
Tue, 7 Mar, 2023 at 1:08 PM
Is my account information secure when using Online Access?
Yes. Ensuring the privacy and security of your account and personal information is a top priority at EECU. Layers of security include Enhanced Login Securit...
Tue, 7 Mar, 2023 at 1:09 PM
Is the temporary password sent by phone call entered with all lowercase letters?
Yes, a password sent by voice call that includes letters should be entered in lowercase.
Tue, 7 Mar, 2023 at 1:10 PM
Is there a fee for eStatements?
No. This is another great benefit of EECU membership.
Tue, 7 Mar, 2023 at 1:11 PM
Is there a maximum or a minimum amount I can pay through Bill Pay?
The minimum is $.01; the maximum is $9,999.99 per transaction with a daily limit of $19,999.99
Tue, 7 Mar, 2023 at 1:12 PM
Once I enroll in Bill Pay, how soon can I start to make payments?
After enrolling in the Bill Pay service you will receive an approval e-mail.  Once your account has been enabled, you will receive a welcome e-mail indicati...
Tue, 7 Mar, 2023 at 1:22 PM