ONLINE BANKING AND BILL PAY

Can eStatement notifications be sent to more than one e-mail address?
No. eStatement notifications are only sent to the e-mail address on file for your account.
Fri, 24 Feb, 2023 at 4:16 PM
Do I have to enroll in Online Access Home Banking to enroll in eStatements?
Yes, anyone who enrolls in Online Access will be enrolled in eStatements instead of paper statements once they agree to the online disclosure at first login...
Fri, 24 Feb, 2023 at 4:20 PM
Do I need special software to view my eStatement?
You will need the free Adobe Acrobat Reader to view your eStatement in PDF.  You can download the free reader at www.get.adobe.com/reader.
Fri, 24 Feb, 2023 at 4:21 PM
Do I need to load software to use Online Access?
No special software is required.  Online Access is compatible with certain versions of Internet Explorer, Firefox, Google Chrome, Edge and Safari (for Mac). 
Fri, 24 Feb, 2023 at 4:22 PM
Does EECU offer mobile banking?
Yes, we offer a mobile banking app for iPhone, Android and Kindle devices. Visit the Apple App Store or Google Play Store to download the EECU app (look for...
Fri, 24 Feb, 2023 at 4:24 PM
Does EECU's Online Access support Quicken for Mac?
Yes. EECU can assist Quicken users with most connectivity issues. For assistance with anything else, we recommend contacting Quicken support directly. 
Fri, 24 Feb, 2023 at 4:25 PM
How are my bills paid through Online Bill Pay?
Online Bill Pay payments are made by check or electronic funds transfer.  To schedule a payment, you simply enter the Deliver By date and on that date the m...
Fri, 24 Feb, 2023 at 4:27 PM
How do I add my Costco Anywhere Citi Card to Bill Pay?
To ensure that your payment processes correctly, you will need to enter Costco Anywhere in the Need to Pay Someone New field in Bill Pay. It is not necessar...
Fri, 24 Feb, 2023 at 4:30 PM
How do I cancel an email alert notification?
Login to Online Access and select Additional Services then Text & E-mail Alerts.  You can manage your email subscriptions from this screen. Simply unche...
Fri, 24 Feb, 2023 at 4:32 PM
How do I cancel the Bill Pay service if I no longer want it?
Call our Member Service Center, Monday – Friday 7 a.m. to 7 p.m., Saturday 9 a.m. to 1 p.m. at 1-800-538-3328. A representative will assist you with your re...
Fri, 24 Feb, 2023 at 4:33 PM