You can delete or hide an active payee through Bill Pay on the full site. Login to Online Access and Select Bill Pay. To delete a payee, click the blue Options link below the payee name. From this screen you can choose to delete or hide the payee.
Hiding a payee simply removes it from displaying in your payee list to make your list of payees more manageable. When you hide a payee, all of your payment history is retained; scheduled payments, including recurring payments, ebills (if eligible) will continue to process.
In the mobile banking app, you only have the option to delete a payee. Login and select Bill Pay, then Payees. Select the Payee you wish to delete. Select Edit then Delete Payee.