The Cross Account Transfer feature through Online Access is for making internal transfers from one EECU account to another EECU account. If you would like to transfer funds from your EECU account to an account at another financial institution , you may do so through Bill Pay.  Simply enter your financial institution in the Need to Pay Someone New field and provide the information requested. Once the information is entered, you should be able to set up the Bill Pay payment/transfer. Please call our Member Service Center at 1-800-538-3328 or use the Chat Now feature in Online Access if you have questions or need assistance with Bill Pay transactions.