Most likely it means that EECU was unable to retrieve your latest ebill from your payee and present it to you through Bill Pay. When this occurs, you will receive an email that explains the reasons why the ebill was not presented. Please review the email for important information and instructions on how to correct the ebill issue.
We recommend that you verify that the payee account number displayed in Bill Pay matches the account number at your payee's web site. You should have an electronic version of your bill available through your payee's web site as well. If you have attempted to complete the steps outlined in the Action Needed link and the email and are still unsuccessful, please contact EECU for further assistance. We will open a Service Request on your behalf to try and resolve the eBill issue.