When someone tries to login to your online access using your stolen Username and password, we will recognize that they are logging in from a different computer and Enhanced Login Security will immediately attempt to verify the user's identity with the information you have set up in your Login & Security settings. You may have selected one or more ways we can verify your identity to make your accounts secure. Unless they have access to your methods of verification they will not be able to gain entry to your online access.
If you recognize unusual activity, or receive an alert that you do not recognize, please contact us immediately at 1-800-538-3328 so we can take the needed steps to protect you.