For payments made by check, you may place a stop payment through Online Access on the full site by selecting Additional Services and then the Check Stop Payment option. In the Mobile Banking App, tap More > Stop Payment. A stop payment fee will apply; refer to our Schedule of Fees.
If the payment is still listed in Scheduled payments you may simply cancel it by selecting the red X next to the payment amount.
For payments issued by check, you may only place a stop payment if the payment has not yet cleared your EECU checking account. For electronic payments, if the payment has already processed, you will need to contact the payee and inquire about a refund or rejection of the payment. If the payment is rejected, it is returned to EECU and we will credit your account.